Important: GotAClaim is a document automation tool, not a law firm. We do not provide legal advice. The Letter Before Action you create is based on your own inputs. If you are unsure about your legal position, please consult a qualified solicitor before sending.
Facebook, Instagram & YouTube Were Found Liable for $375M for Harm Caused to Users
UK Users Can Now Send a Formal Demand Letter.
If you or your child suffered mental health damage, addiction, exploitation, or harmful content exposure on Instagram, Facebook, YouTube, TikTok, Snapchat, or X/Twitter — you may have grounds to send a formal demand letter under UK and Irish consumer and data protection law.
£20 to send your Letter Before Action • Takes 5 minutes • UK & Ireland
What Just Happened in the US — And Why It Matters to You
New Mexico, March 2026: Meta fined $375 million
A jury found Meta violated consumer protection law by publicly claiming its platforms were safe for children while internal documents showed they knew about widespread harm, sexual exploitation, and mental health damage to minors.
Los Angeles, March 2026: Meta and YouTube found negligent
A jury found both platforms negligent for deliberately designing addictive products — infinite scroll, autoplay, algorithmic amplification — that caused mental health harm to young users.
TikTok and Snap settled before trial
Both platforms chose to pay out rather than face a jury — a clear signal they know they are exposed.
These are US verdicts. But the same platforms operate in the UK and Ireland under UK and Irish law — and the same conduct happened here too.
What Can You Claim For?
Mental health damage — anxiety, depression, psychological distress
Addiction and compulsive use caused by engineered platform features
Eating disorders and body image harm from algorithmic content
Exposure to self-harm or suicide content
Exploitation or abuse facilitated by the platform
Sexualised image misuse or AI-generated image abuse
You can send a demand letter for yourself OR on behalf of your child. If you wish to pursue court proceedings on behalf of a minor, you should seek independent legal advice on the appropriate procedure for your jurisdiction.
How Much Can You Claim?
Small claims courts can award compensation for distress, harm, and reputational damage:
£10,000
England & Wales
£5,000
Scotland
£5,000
Northern Ireland
€2,000
Republic of Ireland
These are maximum small claims limits. You set your own claim amount within these limits based on the harm caused.
Can I Take Action Without a Lawyer?
Yes. And here's exactly how it works:
Fill in the form in 5 minutes
Tell us which platform, what harm occurred, and how much you are claiming. Your inputs drive everything.
Your Letter Before Action is automatically formatted
Your inputs are structured into a formal demand letter, formatted to include commonly used legal references based on your jurisdiction — ready for you to review and send.
The platform has 14 days to respond
If they respond and agree to resolve the matter, you deal with that directly. If they do not respond, you may consider filing in court — seeking independent legal advice first is recommended.
Need further support?
We can provide information about independent qualified solicitors. Any engagement is directly between you and the solicitor.
Cost: Free to register. £20 to send your Letter Before Action. You only pay the platform fee if you receive a settlement via our platform.
What Law Protects You?
Negligence — Duty of Care
Platforms owed you a duty of care. They breached it by designing features they knew caused harm. The US verdicts are evidence of their actual knowledge.
Online Safety Act 2023 (UK) / Online Safety and Media Regulation Act 2022 (Ireland)
Platforms have specific legal duties to protect children from harm. Failure to discharge these duties establishes the standard of care in your claim.
Consumer Protection Law
Platforms told you and your children they were safe. Internal evidence shows they knew otherwise. That is a misleading commercial practice — directly actionable under UK and Irish consumer law.
Common Questions
Will they actually pay?
Large platforms often ignore individual letters — but they cannot ignore thousands of them. Each unanswered LBA becomes grounds for a court claim where they risk a default judgment. The US verdicts make settlement increasingly attractive for them.
Can the platform sue me for making a claim?
No. You have a fundamental legal right to pursue civil claims. They cannot retaliate against you for exercising it.
Will this affect my credit rating?
No. You are the claimant — the person owed compensation. Pursuing a civil claim has no impact on your credit score.
I'm in Ireland — can I still claim?
Yes. The platform supports Irish-jurisdiction letters formatted to reference Irish law, including the Online Safety and Media Regulation Act 2022 and the Consumer Protection Act 2007.
My child is under 18 — can I claim on their behalf?
You can send a Letter Before Action as a parent or guardian on behalf of your child. For court proceedings on behalf of a minor, seek independent legal advice on the correct procedure for your jurisdiction.
Ready to Claim What You're Owed?
It takes 5 minutes. It's free to register. And the platforms already know they're on the wrong side of this.
£20 to send your Letter Before Action • Takes 5 minutes • UK & Ireland